Thank you for selecting Cedar Creek Realty for your vacation rental.  Receipt of your confirmation obligates you, the renter, to the below listed Rental Contract Terms and Conditions.

VACATION RENTAL CONTRACT TERMS AND CONDITIONS

AGENT:  All cabins are privately owned and are managed by Cedar Creek Realty- 1332 Oak Court, PO Box 818, Arnold, CA 95223.  209-795-4663, toll free: 866-746-5050, fax 209-795-5050, www.cedarcreekrealty.com.  Our office is located on the North side of Highway 4 one mile past the shopping center and next to the El Dorado Savings Bank time and temperature tower.  Office Hours: 9:00 am to 5:00 pm 7 days a week except major holidays.  9:00 AM – 5:00 PM Emergencies:  209-795-4663 After Hours Cabin Emergencies: Kelley Stellar/Rental Manager: 209-795-4539 (HM), 209-985-1368 (CELL) or George Heisinger 209-795-1796 (HM).

RESERVATIONS, DEPOSIT AND PAYMENT: To make a reservation, please call us toll free at 866-746-5050.  We accept Visa, MasterCard, Check or Cash. All payments are due in full 21 days prior to your arrival; we do not accept partial payments. You must provide a valid credit card number to secure and confirm a reservation as well as for full security for any additional charges or damages during your stay. This applies when paying with credit card, check, or cash.  Complete and return your Confirmation (1 page), our Contract Terms and Conditions (2 pages), and the Winter Conditions Advisory if applicable (1 page).

CANCELLATION POLICY: Cancellations must be made a minimum of three weeks prior to your arrival date for a rental refund. A $100 processing fee will be charged for all cancellations. Cancellations inside of the 21 day period will be subject to the full rental amount unless we can re-rent the cabin.

LIABILITY:  Cabins are inspected prior to and after each use.  Renter is liable for any and all damages or additional costs incurred during their stay.  Renter shall save and hold harmless the agent and/or owner against any and all claims and liability including but not limited to weather, natural disasters, PG&E outages, injury or death to any person and/or damage to or loss of property in or about the premises.  Renters and/or their guests must abide by all pertinent CC&Rs, local ordinances and laws. Due to the nature of the area, wifi, although advertised, is not guaranteed. There are no refunds for non-operable wifi.

PETS, NO SMOKING, OCCUPANCY: Unless otherwise stated, pets are not allowed.  All our cabins are non-smoking cabins. The number of guests may not exceed the maximum number determined by the owner and stated on our website.  Violations are subject to additional charges in the same amount as the full rental fee paid. “Stacking” is strictly prohibited.

ADDITIONAL CHARGES: Failure to comply with the rental contract terms and conditions, damage to the cabin or contents and/or miscellaneous services including but not limited to extra cleaning, excess trash removal, late check-out, phone charges, loss of keys, mailing back personal property, etc. will result in additional charges to your credit card. Renter is also responsible for any costs resulting in attorney’s fees incurred for costs of collection.

WHAT TO BRING:  Cabins are fully furnished and equipped as stated on our website including pots, pans, appliances, kitchen items, etc.  Remember to bring sheets, towels, pillow cases and personal toiletry items (pillows, blankets and bedspreads are provided).   Bed sizes can be found on your confirmation or on our website.  Cell phone service is not reliable in our area, for long distance calls use a calling card.

ARRIVAL/CABIN KEYS:  Check in time is 3:00 pm.  Pick up keys at Cedar Creek Realty, located on Highway 4 one mile past the shopping center and right next to the El Dorado Savings Bank time and temperature tower.  If you expect to arrive after 5 pm, your rental package with keys and directions will be placed in a locked box on the side of our building next to the bulletin board.  Padlock code is provided with your confirmation.

DIRECTIONS TO THE CABIN: A map with address and directions will be supplied in your rental package along with one set of keys to the cabin.

DEPARTURE: Check out time is 12:00 Noon.  Drop off keys at Cedar Creek Realty.  If the office is closed use the mail slot at the bottom of the front door.

During Your Stay:

• Number of overnight occupants may not exceed cabin limits as published.
• Bill all long distance calls to an outside account.  Violations are subject to a $20 processing fee in addition to the actual phone charges.
• All cabins are on septic systems: use only toilet paper in the toilet, take short showers, do not put refuse down the drain and conserve water.
• In the winter park at least 25 feet from the center of the road for snowplow access.
• Secure the cabin when you go out: turn off the lights, lower heat and lock doors and windows.
• Be careful with matches, candles, fires and tools.  No outdoor fires allowed.
• Turn gas off to BBQ when finished.  Gas left on may drain domestic propane tank.
• A $500 fine will be assessed for digging, cutting, or destroying surrounding trees and vegetation.

Upon Departure: Check out time is 12:00 Noon.  To avoid additional charges, complete the following prior to your departure.  Minimum additional service fee is $25.

• Wash your dishes and put them away.
• Make the beds and take only your linens home.
• Clean kitchen upon departure; remove all your food and supplies from cupboards and fridge.
• Return all furniture and objects to their original positions.
• Bag and remove all refuse to outside containers located at the end of the driveway.  Secure all the lids properly to discourage animals. Do not put trash in neighbors’ containers! Any excess trash over 2 cans needs to be taken to the Avery dump. There is no dumping fee and directions are provided at check-in.
• Check under beds, in closets and dressers for your clothes, battery chargers, power supply cords, electronic games, CD’s and other personal belongings.
• Reload the firewood for the next tenants.
• Turn off all appliances, lights, and ceiling fans.  Leave the heat at 50°F (winter).
• Close and lock all windows and doors.
• Fill out the cabin report card and return to Cedar Creek Realty office.  We send these to the owners so they can improve their cabin for your next visit.
• Return cabin keys to Cedar Creek Realty by 12:00 Noon on the day of your departure.

 Thank you for selecting Cedar Creek Realty!